Workspace inaccessible - SSH process died exit code 1


Dear Cloud9 Support,

I’m having the following error trying to access my private workspace (the public one loads but with an error I’ll put lower down):

Workspace Error
Unable to access your workspace

ssh process died with exit code 1

I noticed an error earlier today which is also present on my public workspace:
Warning: PATH set to RVM ruby but GEM_HOME and/or GEM_PATH not set, see:
I’ve not had that error before, so checked ‘ruby -v’ and ‘rvm -v’, then found that with ‘rvm list’ there was no current version of ruby being used. On running ‘rvm use ruby-2.3.0’, things started working again, but it’s not clear to me what has changed to make it stop working in the first place. An outdated gem?

I’m afraid I’m now out of my depth trying to resolve this, so would greatly appreciate any help you can offer!

Many thanks in advance, and please do let me know if you need more information.



Hi, i actually have the same error with my workspace
How can i fix it please?

Edit: It’s working, thanks :slight_smile:


Aaaaand working now - don’t know if someone did something or if it’s one of ‘those’ bugs - but thanks anyway!