What email address do account creation related emails come from?


#1

I want to use Cloud9 with my high school students, however, the school is blocking the email messages that are part of the student account signup process. I have asked the school to allow messages from support@c9.io and this address has been unblocked. The students are still not receiving the messages though. Is there a different address that the messages are actually coming from?

Thank you!

Note: This question is also the 12th message in the topic:


#2

There should be no others that you need to unblock. support@c9.io is the correct email address to unblock.


#3

Thank you! I’ll have to try to figure out why the students are still not receiving the messages from Cloud9.