What can not be password confirmation?


#1

Thank you for your help m (_ _) m

Forgot my password, I was not able to sign in.
When I try to check the activation email, there was no e-mail that should have been received.

What can not be password confirmation?


#2

Hi,

Thank you for writing in. Here are some steps you can take to proceed:

  • Check your email spam folder for any email from Cloud9
  • Whitelist support@c9.io so future emails from Cloud9 aren’t flagged incorrectly
  • Ensure your Cloud9 username has the correct email. When you signed up, you should have received an email from Cloud9

Hope these help.

Regards,
​Mutahhir