'Upload Local Files' failing without error

files

#1

Hi there,

I’m attempting to upload local files, and each time I try the upload operation it completes the upload and then the file disappears. My disk space usage never changes. Is this perhaps a permissions error of some sort? It happens with files of varying types and sizes.

I’m using Chrome on Windows 7.

Thanks,
James


#2

Hi,

Sorry to hear that. Can you take a screenshot of the javascript console when you upload to see if there are any errors being reported there?

Note: this is a public conversation, so if there’s any information you’d prefer not to post publicly, please send us an email at support@c9.io instead.

Thanks!

Regards,
Mutahhir


#3

It seemed to be a problem of some sort on my end. Tried on another computer and no issues at all. Thanks for your help!