Unable to sign up, avs error


#1

Hi,
I’m trying to sign up but right after the captcha I keep getting:

“Something went wrong while creating your account
The server returned an error: Gateway Rejected: avs”

I’ve verified that all the CC info is correct, can you please advise?

Thank you,

Max


#2

Hi
The error message, Gateway Rejected: avs means that there was a problem with verifying your postal code (or other billing information) from your bank by our payment processor.
Please get in touch with your bank to verify that the information you’re providing during sign up matches the information your bank has, especially the postal code.