Unable to open workspace


#1

Hi,

Since the last maintenance today (is probably a coincidence) I’m unable to open my workspace. It hangs on the loading screen with the big cloud logo since forever.
Can I reset/restart the workspace without opening it somehow?
Any advice is appreciated.

Jakob


#2

Open up your browser console and report any errors here. Also be sure you’re using Chrome or Firefox (other browsers could work but may be shaky).


#3

Hi,

Great! Opening the workspace with an open Browser console helped somehow.
Now it works normal again.

Looking at the console output I’m still always getting an error though. It might be unrelated but maybe it is helpful anyway. I’m using Chrome 47.

Jakob

workspace-ruby.js:5239 Collab connecting
workspace-ruby.js:8721 PubSub connected
workspace-ruby.js:5242 COLLAB connected - SLAVE
workspace-ruby.js:26070 GET https://vfs-gce-eu-60-2.c9.io/vfs/2100058/9cNrcsLLkR0zzYuC/home/.c9/installed?access_token=9cHtkrGlf899LybmUgs9 404 (Not Found)