Unable to access your workspace ssh process died with exit code 255


#1

Hey There! I tried to connect to my workspace but this message appeared:

/root/.c9/node/bin/node
ssh process died with exit code 255
Permission denied (publickey).
/usr/bin/node
ssh process died with exit code 255
Permission denied (publickey).

We tried to restart the servers, both from digital ocean and cloud 9. I imagine this may be a problem with the ssh keys or something, but how do we resolve it, currently none of the collaborators can’t get it.

Thanks in advance.