Unable to access your workspace error


#1

Hello,

I’m currently getting the following error message:

Unable to access your workspace

/mnt/shared/sbin/node
ssh process died with exit code 255
ssh: connect to host docker-gce-eu-328-prod port 15492: No route to host


#2

Thank you for reporting this and sorry to see this. It looks like this is related to the experimental FTP mounts feature. We’ll be working on getting your workspace to be functional and preventing this from happening. More to come.


#3

We found a bug related to FTP mounting, which could cause this error. We have fixed the root cause and deployed the fix to our production servers. You should not see these errors anymore.


#4