Students unable to clone my workspace

workspace
cloning

#1

Hello, my students are trying to clone my workspace and it is just hanging on “Backing up Parent Workspace”. They can create new workspaces just fine as a workaround, but I really need them to be able to clone my workspaces.

This is the workspace in question: https://ide.c9.io/jobartucz/it-launch

Thanks!


#2

Cloning can take relatively long times sometimes, but we’re always looking to get the times down. That being said, I am seeing successful clones being made of this workspace; if there are any users having excessively long waits or workspaces that won’t load after the cloning finished, please send them to support@c9.io so we can take a look


#3

These are the users that tried to clone my workspace and it failed:

tivsterz,edgysoviet,skyehuhuhu,makenzie123,eboy51

(it won’t let me list them properly because of the spam filter on new users)


#4

Are these users still running into issues? If so, is it the same (getting stuck on the loading page)?


#5

All the students eventually were able to get on after the third try cloning workspaces. I don’t know how long it took because I only have them for 45 minutes at a time and they weren’t done by the end of class, so I assume it just kept running.

Thanks,
John


#6

The workspace ‘gestion_notas’ stuck while resizing. can you help me? please.