Premium member + free member


#1

I registered my C9 account and upgraded to Cloud9 for teams. However when I try to do anything it says I’m on the free plan. I am very confused. I need to contact support. But it tells me I have to upgrade. I am sure I upgraded becasue I clicked on upgrade, chose my package and got debited when I registered.

My user ID is https://c9.io/rdmdevnigeria

Thanks


#2

Hi
could you please send an email to support@c9.io, it is handled same way as the premium support.