Our changes keep disappearing


#1

Suddenly, our saves are not “staying saved.” We are working on several pages, and even though we are doing manual saves, the changes are not always there when we go back into the file. Please help!


#2

This sounds like an issue with collab plugin.
Do you see cursors of other users? Are you working on hosted or ssh instance?


#3

I think there is definitely something going on with the collaboration, because in addition to this issue, one of our group members can’t always see changes that have been made. We have been working for several weeks without incident, but for the last 48 hours, things are haywire.

We are a group of students in an online course, and we are all working from home on our personal computers.

Yes, we can see each other’s cursors.

I’ve also tried to check our meta data setting, but it doesn’t have an option for enable/disable, only how many “undo stack items” as as maximum.


#4

because in addition to this issue, one of our group members can’t always see changes that have been made.

does the issue happen when that member is not online?

please write to support@c9.io telling the url of the workspace.


#5

It has happened both when she is and is not online. Am writing separately with our workspace