New account application fails recaptcha


On multiple attempts on multiple devices on multiple browsers, the reCaptcha portion of the new account sign-up process (a co-worker is trying to join) fails.

The text says:

“Something went wrong while creating your account
The server returned an error: Gateway Rejected: avs

(Italics are part of the displayed text)

Back to the previous step button goes back to practically the beginning of the sign-up process. Also the “I’m not a robot” click process works and puts up a checkbox properly.

Little help?



This can be due to incorrect details on your credit card. Can you make sure the postcode is correct and try again?