Loading Workspace process is stuck indefinitely. My browser console replies with a Response of 428: Precondition Required


#1

Hello, I’ve been working on a nodeJS project, only to find my workspace can’t start itself up. Are there any workarounds aside from a retry -> refresh -> wait loop?


#2

Please email support@c9.io with a request to restart your workspace, including your username and the affected workspace. support@c9.io is their premium support, but they will do that for free users.


#3

Much appreciate @dannytech, will send an email right away. I’ll end the thread upon confirming that the issue has been resolved.


#4

Update: My workspace has been taken down. I assume that it may be under some kind of repair. I haven’t received any notification from the c9 support team. Do they usually remain quiet after reaching out via email?


#5

Usually they remain quiet while restarting your workspace, then email you when done, it should be up in a while.