Latency Saving Files Recently


#1

I’ve been having a lot of issues lately with saving. For the last few days (say 2-4), occasionally when I go to save, there will be a large amount of latency before it actually saves. Sometimes, it will even timeout after 60 seconds without saving, and then I will have to try again and hope that it eventually saves.

This is really slowing down my flow, and I was wondering if it’s just me being affected? For clarity, I’m experiencing this on both my work and home computers, using two different internet connects, both of which report a latency of less than 60ms in the top right of the workspace.


#2

this sounds like an issue with collab plugin. Try opening the ide with ?collab=0 in the url to check that.

Are you using ssh or hosted workspace?
If it’s an ssh workspace try running the script from https://github.com/c9/install


#3

I’m not using collab, it’s a solo project. And it’s hosted.


#4

collab plugin is always loaded, so checking with the url flag would be useful anyway.
You can also write to support@c9.io telling your projects url, and ask support engineer to debug the issue.


#5

Thanks for the advice! I’ll check that out.