Intermittent connectivity problems to c9.io?


#1

I seem to have connection problems to c9.io. When I type in the terminal, it takes several seconds for the text to appear. I have also noted that an orange box pops down, saying something about reconnecting. This happens for a bit, and then the issue seems to resolve itself. My connection to the internet is fast and generally robust, and this is with a non-running application (just a blank one). Right now, I have an Express app, and the Run and Stop buttons are taking 30-60 seconds to respond. Any ideas?


#2

Hi @mprogers,

Thank you for writing in. Sorry for the issues here. Can you write in to us at support@c9.io with the name of the workspace that’s being affected?

Also, can you let us know about the following:

  • Your general location, US, EU, or Asia?
  • Whether this is happening on a certain workspace, or all workspaces?
  • Have you tried using a different browser, and if so, does that help?

Regards,
Mutahhir