File is emptied when open


#1

Good afternoon,

I am working with three people in a project in c9. When we open some of the files, they appear as empty. One of my colleagues has tried to recover a previous version of the file from the file history tool provided by c9… but then the file gets emptied again (he has tried many times and has got R/W permission).

Has this happened to anyone? Do you know what could be done to solve this issue?

Thanks for your help!


#2

Hey @alvarocaceres,

Have you looked over these docs yet on the topic:

Is the project open, if so may you share the workspace URL? :hand: :link:


#3

I’m having this same issue. How did you fix it?


#4

We simply pressed F5 several times and we could see the contents again. I’m sorry for not having investigated after that, but we were in a hurry and simply forgot the issue.