Double Billed for December


#1

I was billed twice for December. Once when my account automatically renewed on the 6th of December, and then again on the 8th when I moved to the newly announced unlimited plan. I would have expected to be refunded 14/15ths of my monthly charge seeing as the account immediately switched to the new plan and the next billing date is on the 8th of January.


#2

Hi, thanks a lot for your message! Your account will be prorated! Could you send your username per PM just in case?


#3

My username is kborash.