Credit card rejected

#1

The card I’ve been using for my account has been rejected. I’ve been using it for years without problems. The card information is up to date. When trying to use it, I get the message “fraud”, but the bank tells me there’s no problem on their side. (Other transactions have been going through.) Trying to use another credit card gave the same problem. It appears to be a problem on Cloud 9’s side. Can you please resolve this asap.

#2

Cloud 9 / AWS: I need a response.