Could not update for educational plan


#1

I am a student and I could not use my workspace because of
constant warning of not enough space.
I need to upgrade it but i could not to do so: it said that name is
already exist even so I’ve tried to different name.
How to set up education plan and upgrade in order to use cloud9?
I could not go to step2 and provide payment option (output as below)

Cloud9 IDE for Education
$1 / team / month - $0 / user / month

Each team member gets:

1 Private Cloud9 Workspace
∞ Community Workspaces
Free unlimited students
Students signup without credit card
You can add and remove team members any time, and your team’s workspaces will always remain under your control.


#2

It is additional to the previous post: even so I reach step 2, I could
not proceed with information because I could not select the type of
payment: types of credit card are not clickable.
How to proceed with educational plan?


#3

I think I proceed with education plan providing my credential.
Even so the process is completed, i still could not get bigger space
and reduce memory and CPU since I’ve used only small part of them.
How to


#4

I sign up providing my credential and it all went through but i still could not make bigger space.
Also, since I am a student why I need to provide my credit card(see quote)?
Would you please clarify the issues with payment for student and how to make bigger space.


#5

Educational plan is for teachers, it allows to create a team of students, so you don’t need it.
If you really want to upgrade you need the individual plan, but you could just create a new workspace instead.


#6

But the question was asked about several days ago - and since I didn’t
get any clarification and could not use cloud9 because of constant warnings about not enough space - I’ve purchase education
plan(see as below):
Could you give me some extra space regarding the purchase since iI am a student and I need the extra space and I don’t have any clarification about education plan even so I’ve asked numerously before I made the purchase.
thanks.

/part of/prove of purchase as below

“Thank you for your purchase with Cloud9 IDE! Below you will find a receipt of your transaction!
As soon as the transaction has been authorized and settled with your bank, you’ll be able to view and download the invoice from your billing page.”


#7

I’ve got email from cloud9 asking to remove the teams that I’ve created in order to delete my credit card. I’ve deleted the teams but I have no confirmation that my card is deleted.
1.
Could I check if my card is deleted?
2
If my instructor sign me for education team, could this instructor be able to access my private workspase?
thanks.


#8

I’ve got answer: it is solved.
thanks.