Cloned workspaces disappearing

workspace
cloning

#1

After I clone a workspace it either disappears after a few hours (gives generic error message in IDE and forces a return to the dashboard where it is gone) or it becomes unusable (visible on the dashboard but cannot be opened with 404 error and navigating to settings gives an error saying workspace doesn’t exist.

Disappeared workspace example: https://ide.c9.io/pseudonaemic/sync-sock
Unusable workspace example: https://ide.c9.io/pseudonaemic/ide-img

They seem to be ok when creating fresh workspaces or cloning from GitHub.
This has happened multiple times in the last few days and I keep having to recreate and occasionally lose work which is very frustrating.


#2

We’d like to take a deeper look into this…if you don’t mind, could you send an email to support@c9.io? Additionally, let us know if you were ever able to use these workspaces, and what kinds of symptoms were you seeing before the workspaces were lost?