Cant create a new account


#1

I keep getting an error message with reCAPTCHA “Something went wrong while creating your accountThe server returned an error: Gateway Rejected: avs”

what can i do?


#2

Hi there,

The error you see is because your post code associated with your credit card is wrong. The general recommendation is to try with different combinations (sometimes the format the bank accepts is different than the one you normally use) or just try with a different credit card. This is a direct response we receive from your bank, so unfortunately we cannot do more about it.

Best,
Dana


#3

Thank you so much, problem solved.