Can't add some team members (Education Account)



I’ve recently created an education account and I’ve been successful in adding “most” of my students to the team. There are a few, however, that I’ve added, but they are being prompted for credit card info when they try to register. I see 409 errors in the dev console that I didn’t see when I registered other users.

These were some of the first users I tried to add and I was trying to add a bunch quickly, so that may be part of the issue. I’ve included an image.


We have had some API latency issues in the last day, but this may have been after you posted this. Has it recovered on your end?