Can't access Cloud9 workspace


Dear Cloud 9 community,

I recently run into a problem accessing cloud9 coding space. I use it as part of CS50 course. I click on the link and get to the drop down menu, where I choose edX, after that I am prompted to enter my e-mail and password and then I get into my personal page in Before it worked for me to access cloud9 workspace by clicking the cloud9 icon in the top left-hand corner, but now if I do that it takes me back to the edX dropdown menu, password page and back to the personal page. I basically cannot reach the coding environment at all and seem to be stuck in this loop. Would you be able to help me and advise if I am doing something wrong?

Thank you in advance !

Best regards,



you need to click on green open icon on workspace tiles
The icon on the top always opened the page.


Thank you for the reply !

I tried the open button as well, but instead of opening a new tab with the coding window, it just reloads the personal page. It doesn’t take me to the cloud9 coding environment.

Best regards,


That’s strange, could you show screenshots of what is happening? That may help us to better understand the issue.


Hi Harutyun,

Please, find attached.

I first click open, then I can briefly see and then it goes back to and reloads the page with open button.

I will load the images one by one, as I can only upload one per post.




could you try opening directly


Thank you, very much! I think it works now and the problem was around my cookies settings. When I reset my computer settings, it resolved the problem.

Thank you for all your help!