Cannot open files or new terminal window


#1

I’ve opened up cloud9 half an hour ago, and still cannot open any file or a new terminal window. Logged out and restarted several times but the issue remains.


#2

Can you tell us any errors in the DevTools console? Also, can you post some screenshots here? We’ll try to help ASAP


#3

I am not sure what devtools console refers to. Cloud9 status report gives green flags all the way.

Screenshots:


#4

When trying to open new terminal either from the drop down menu or via ALT+T, nothing happens.


#5

same goes when trying to open a file. Nothing happens.


#6

DevTools = Developer Tools (Press Ctrl+Shift+I)
Then click on the console tab, and screenshot it


#7


#8

Interesting. Just a suggestion, it appears your Chrome is out of date, can you update and try again? I doubt it will change much but diagnosing errors on older browsers becomes a problem.


#9

updated chrome and problem seems solved.

thank you


#10

Great! Happy Coding!