Cannot connect to workspace


#1

Unable to access your workspace

/root/.c9/node/bin/node
EDISCONNECT: Agent disconnected
/usr/bin/node
EDISCONNECT: Agent disconnected

What can I do to resolve this issue? I was working fine until 3:00AM EST this morning. Woke up to this. Thank you.


#2

Hey @bryan_mcnamara,

I’ve read similar happenings, sometimes they clear themselves up in a day. If not then,

This sounds like a true support@c9.io case so I’ll tag @mutahhir & @bradydowling on this but it might be good to just contact C9 Support via email as instructed similarly in this post:


#3

HI Bryan,

Are you working on an SSH workspace? If so, can you ssh into that machine and see if it’s running at the moment?

Regards,
​Mutahhir